The owners and authors of the Glo & Ray website respect your privacy and value the relationship we have with you. With this in mind, we promise to act responsibly with the trust you place in us.
You can choose to provide us or not provide us with your personal information when you are visiting our Site. For example, if you decide to complete our online survey, our registration form, or place an order, you may be asked for certain information such as your contact information, age group, gender, etc. If you decide to make a purchase, we will need your delivery and billing address, credit card information, and user registration at the Site.
If you prefer not to give us your personal information, there is no compunction for you to do so.
How we use your information
The information you provide may be used by Glo & Ray to create and deliver to your email address correspondence such as our newsletters, surveys or any other messages containing production and event information. We may occasionally have special events, or send questionnaires, and surveys. For these occasions, we may send descriptions and specifications of how we intend to use your information.
We may also use your information for internal business or marketing purposes and for the extension of the user experience on the Site.
If you decide to stop receiving these messages, see the ‘opting out’ section below.
Use of personally identifiable information
Personally identifiable information is any information that relates to you personally, such as your name, address, telephone number, credit card information, etc. You may choose not to provide your personal information, but as a consequence you may be unable to use some of our services.
For example, when you place an order via our website, create an account, sign-up for email, or give feedback; we may need your full name, shipping/billing address, telephone number, credit card information, or email address. When you create an account, you will be asked for certain personal information.
We will not share, sell, or in any other way disclose your personal information to any third party without your consent, other than where we sell or otherwise dispose of any part of our assets. Generally, personal information is considered as one of the transferable business assets of an organisation, and by submitting your personal information on the Site, you are inherently agreeing to such a transfer under the aforementioned circumstances. Otherwise, you may contact us to stop such transfer.
The database facilities in which your personal information is stored may be located in the United Kingdom or other countries which may not guarantee the same level of protection of personal information.
You may opt out of receiving emails from us at any time by clicking the ‘unsubscribe’ link found in each email. You may also contact us by email to specify your preference.
Please note the Site may continue to send you administrative and transaction related emails, such as emails related to your online shopping needs.
Our website is not intended to be used by underage clients. We will not solicit or knowingly collect personal information from children, and we will delete the information from our records if we become aware that we have inadvertently received personal information from an underage visitor to the Site.
If you are underage and would like to make a purchase, please ask your parent or legal guardian to place the order for you.
Security for Glo & Ray is in accordance with industry standards to protect your personal information. If you have any questions about security at our Site, please contact us.
Changing, updating or deleting your information
You may change, update or delete certain personal information on our website by logging in to your account or emailing us to deactivate your account.
We are making every effort to ensure your visit to our Site is a pleasure and that your privacy is constantly respected. Please feel free to contact us if you have any questions, comments or concerns about our privacy practices.